Frequently Asked Questions
Everything you need to know about your Pee Safe shopping experience.
How long does shipping take?
Standard domestic shipping typically takes 3 to 5 business days, while international orders may take 7 to 14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that for hygiene reasons, intimate apparel cannot be returned once the seal is broken.
How do I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
Are your fabrics sustainably sourced?
Yes, we prioritize eco-friendly materials such as organic cotton and recycled polyester to ensure our fashion line is both high-quality and environmentally conscious.
Can I modify my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can request changes within 1 hour of placement by contacting our support team, but we cannot guarantee modifications after that window.